Sage SalesLogix® is an Award-winning customer relationship management solution that enables businesses to acquire, retain and develop profitable customer relationships by increasing sales and marketing performance and maximizing customer satisfaction and loyalty. With more than 300,000 users at 8,500 companies worldwide, Sage SalesLogix is the leading CRM solution for small to medium-sized businesses and divisions of larger enterprises, and is part of the Sage Software family of integrated business management solutions.

Benefits of Sage SalesLogix

Sales

Increase productivity by automating key aspects of the selling cycle, maximize team selling effectiveness with advanced sales tools and make informed decisions based on accurate visibility into the sales pipeline. Utilize the rich sales automation capabilities you need to effectively manage all aspects of the sales cycle and increase your sales teams performance.

Marketing

Identify and target the most profitable prospects, manage and track all aspects of campaigns in one place and analyze campaign ROI to increase marketing efficiency. Create, execute and track highly effective multi-channel campaigns with Sage SalesLogix full-scale marketing campaign management capabilities

Customer Service

Resolve customer questions, issues and requests quickly for a high-quality customer experience, capitalize on new selling opportunities and provide convenient self-service solutions to customers. Build loyal and profitable customer relationships by providing your service team with a complete view of all customer interactions

Support

Provide resolutions to issues effectively and efficiently, reduce the time and resources it takes to support your customers and extend service delivery through 24x7 self-service solutions. Provide resolutions to issues effectively and efficiently, reduce the time and resources it takes to support your customers, and extend service delivery through 24x7 self-service solutions.

Mobile Solutions

Sage SalesLogix Mobile extends CRM capabilities to both Pocket PC and Blackberry devices, delivering rich functionality and the real-time convenience of wireless. Sage SalesLogix Mobile extends sales automation and customer relationship management capabilities to Blackberry®, Pocket PC and Smartphone devices, delivering rich functionality and the real-time convenience of wireless.

Business Alerts & Workflow

Stay informed of all critical business opportunities. Set and monitor key business criteria, then receive automatic alerts when conditions are met. Add Integrated Service Alerts for pro-active notification of critical customer support issues.

Reporting & Analysis

Outlook® Integration

Sage SalesLogix is designed to work the way you do. With tight integration between Sage SalesLogix and Microsoft® Outlook, your users can manage contacts, e-mail, and calendars from their preferred application and synchronize their data.

Application Integration

Seamlessly integrate Sage SalesLogix with back-office accounting solutions putting vital back-office customer data at the fingertips of everyone in your organization for a holistic customer relationship management approach