Our Promises To You

You won’t find another Microsoft 365 Services, Help Desk Support and Network Management or Cybersecurity Services company in Kentucky that can promise you this:

  1. Response In 60 Minutes Or Less - Our Guarantee. Our professional technician will address your computer support problem immediately or call you back in sixty minutes or less. If your call is not responded to within one hour, we'll fix it for free.
  2. Repairs In A Flash. Your computer network and your time are too important to wait around for computer repair so we offer prompt remote network IT support services. We can always access your computer's IT network remotely thanks to this network support service. And if not, we'll send a technician that same business day.
  3. Delivered In Plain English. You'll get the clear answers to your computer and IT support questions that you deserve. There is absolutely no intimidating "geek speak" by our IT support technicians.
  4. Absolute 100% Satisfaction Is Our Guarantee. We will do anything it takes to make sure that you are happy. You deserve complete satisfaction with the products and services we provide. No hassles, no problems!
  5. No Unexpected Surprises. Feel secure that your network or data will not be damaged in the process. You will be alerted to any potential risks involved in completion of computer maintenance services upon our evaluation of your computer or network. We will explain to you any potential risks involved and get your okay before we begin the work. An alternative process is to have your data synchronized and backed up before we proceed any further on your machine.
  6. Every Project Completed With Strict Adherence To Your Budget And Time Schedule. As your trusted company to perform network services, IT consulting, or to complete a project, we won't surprise you with unexpected charges as some incompetent or unethical technicians will. We ARE ethical and know what we're doing. We guarantee all IT support projects to be finished ON TIME and ON BUDGET.
  7. Invoices Will Be Accurate - Guaranteed. We guarantee every bill to be detailed and accurate. ALL services are always pre-approved by you, so that you know what you are paying for.
  8. Proactive Support. We manage your network 24/7 to identify issues and address them BEFORE they become problems. Our proactive support means we can prevent computer problems from escalating into expected downtime, data loss and other interruptions for your business.