Diffuse negative online comments the right way

Current trends show that personalized interactions help establish a business’s persona or identity with prospective customers. This makes the business more relatable and therefore more attractive to more consumers. To use this opportunity properly, social media managers should know how to keep their wits together, especially in the face of negativity online. Read on to […]

What you need to know about juice jacking

We’ve come to rely on our smartphones to help complete daily tasks, and this has resulted in the need to recharge our phones multiple times a day. But when you’re far from your charger, public charging kiosks can seem like a good substitute. However, this can lead to an incident of “juice jacking.” If this […]

10 Important virtualization terms

Virtualization — the process of creating a software version of a hardware component such as a server — is one of the most beneficial tech solutions for small organizations. For many business owners and managers, however, this is a vastly complex concept that comes with some pretty heavy jargon. To help, we have come up […]

Make iPhone text messages more private

You must take digital privacy seriously, regardless of whether you’re a business owner, managing director, IT manager, or senior staff member. When it comes to iPhones, there are three device settings that are particularly important when protecting the privacy of your messages. Turn off message previews How many times per day do you leave your […]

Make sure you get the right EMR system

Electronic medical records (EMRs) digitally store a patient’s medical history and treatment. EMRs eliminate paper charts and allow patients to have a single electronic chart that can be accessed within one healthcare organization. It allows medical professionals to provide more efficient and precise care. To ensure that your healthcare facility is able to provide all […]

Schedules are a breeze with Bookings

Manually managing appointments is a frustrating time-waster, especially when you factor in last minute cancellations and no-shows. With Bookings, you can let clients find available times for themselves and even have them automatically receive booking confirmations and timely appointment reminders. Here are more ways in which this simple app can tremendously help your business out: […]

4 Data backup solutions to consider

The modern business uses data in almost every aspect of its operations. Without immediate and constant access to it, a business will come to a grinding halt. What’s more, in the event of a disaster, it risks losing valuable data if it doesn’t have a backup strategy in place. Here are four data backup solutions […]

Some ransomware strains are free to decrypt

Over the last few years, different versions of ransomware have sprung up, all aimed at extorting money from your business. Before you even consider paying for the release of your data, the first thing you must always check is if there’s a free cure for the ransomware that infected your systems. The state of ransomware […]

4 Virtualization myths you shouldn’t believe

Explaining the concept of virtualization is no easy task and failed attempts to do so have left it with a less-than-ideal reputation. We want to set the record straight about virtualization’s many benefits by dispelling four of the most common misconceptions about it. Myth #1 – Virtualization is too expensive for SMBs Many people assume […]

Back up your files with Apple Time Machine

There’s a common notion that Macs are the most reliable computer brand because they are less likely to get viruses or crash often — but they do. Like any other computer, Macs aren’t immune to coffee spills, theft, and cybercrime. And when these things happen, we often panic. Here’s why the Time Machine is your […]